I choose to offer this service because I want to make sure your pieces are properly adjusted or repaired! I have seen several necklaces damaged from botched repairs. By requesting this service, you have read the turnaround time for this piece. It does not begin on the day you request it - it begins on the day I physically retrieve it from my PO Box.
I (Jessica) work alone and do not have any employees and each piece is adjusted or repaired by me personally! Please note that it is not a *fast* service. I choose to offer this service as I want to make sure your necklaces are done properly. I will email you when your repair is on the way to you.